CUSTOMER CARE

I’m an artisan. I offer an online shop to give my supporters access to my ceramics pieces between exhibitions.  I love my supporters to enjoy each piece. Every piece captures part of my story & you are able to hold it in your hands. I love to hear your story too. I especially love to see photos of my pieces in their new homes. I honestly love to connect & chat with collectors to provide the story behind the making & the maker.

Each piece I make takes many hours over many weeks. My hands & eyes engage in a dance of caressing the clay to transform the mud with the magic of alchemy. the balancing of moisture & strength as each piece dries is a dance between time & temperament. The clay holds memories. The transformation into stone cannot be rushed. The making starts with me + my hands + day dreaming + soaking up inspiration from my environment + narrative. My process has many stages dreaming + drawing + selecting clay & temperature + forming structure + contemplating texture + surface + first firing + the magic of glaze chemistry + 2nd firing + photographing & recording the results + preparation for exhibition + online store + careful packing + shipping with trust from my hands to yours.

Let me know the piece arrived safely. You can contact me via email including photos.  No returns No replacements. You can be confident I pack every order with great care. My aim is for you to buy with confidence. I hope you are so delighted that you would become a return customer & you would be confident to send one of my pieces as a special gift. 

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